Smooth and thorough communication is key to a successful business. Phone services play a central role in ensuring effective communication among employees and customers. This is why the most popular businesses in any industry are usually the ones with the most promising customer support services, just like the Cox customer service. The more seamless your phone service, the better the interaction with the clients and the higher the sales. Nowadays, customers have zero tolerance towards any glitches or waiting time whenever they contact a company.
So, if you are hoping to launch a small business and looking for potential phone services that can help you carry smoother communication with your customers, then you have clicked on the right post. Here we have handpicked some of the finest phone services you can use to manage all calls with customers efficiently and let your business prosper. So, without further ado, let’s get started:
RingCentral
RingCentral is one of the most popular business phone services that excel in offering high-quality services to businesses of all sizes. The good thing about RingCentral is that it provides a wide range of features for small businesses in the market. This includes standard business phone calls with unlimited calling, call forwarding, caller ID, and SMS texting, etc.
RingCentral is a great solution to cater to the needs of a physical office or a virtual office. This means it can work with your telephone system or you can also make use of its virtual phone system via the RingCentral desktop app as well as the mobile app, which is compatible with all kinds of smartphones. RingCentral also possesses a big app integration directory so that it is easier to connect to other services. This is what makes RingCentral one of the most preferable choices for evolving businesses.
GrassHopper
GrassHopper is yet another virtual phone service that offers you virtual phone numbers via VoIP. It is a very appealing option for entrepreneurs and small businesses. Virtual phone numbers can help you forward calls to any other phone number or device if you want. You can also avail of mobile apps to manage your business and phone services in a better way. It comes with a simple app to manage phone calls, so you can say that it’s a more basic phone service that does not involve video features.
Ooma
Ooma has a very simple setup and comes with multiple exciting features. It aims to deliver the same level of phone services to small businesses as enjoyed by the bigger enterprises. So, if you own a small business with a limited budget and want to experience high-quality phone services, then Ooma can be just the perfect fit. It provides all the core phone service functions that your business can want. You can also enjoy more advanced features, including a virtual receptionist to automatic call transfers to the required department. Thus, Ooma has a lot to offer at more affordable pricing and can be an ideal choice for small business setups.
Choosing the Best Business Phone Service
Choosing the right phone service for your growing business is a critical process that can get confusing due to the widely available options, features, providers, and prices, etc., It also has much to do with your clients’ expectations.
Gone are the days when business phone systems and plans were almost alike. The emergence of VoIP has been a game-changer for the industry. Business owners are well aware that it is possible to make calls over the internet at a much cheaper rate or host data in the cloud and so much more. Nowadays, we see more providers bundling business phone services with other functionalities including video conferencing or messaging, etc.
Why Adding a Business Phone Service is Important?
A proper phone service can allow you to track call duration and wait times. With a business phone service, you can make use of better features including call forwarding, caller ID, call recording, and many more. As long as you have a high-speed internet connection, you can make the most out of VoIP systems that allow you to receive or make local or international calls wherever you want. In case you have started an online store, for instance, adding a business phone service can make it grow and prosper at a higher rate. Therefore, effective communications over the phone lead to a better customer experience and an increase in customer base.
Wrapping Up
We hope this post will be very helpful for you to choose an ideal business phone service plan for your evolving business. RingCentral, GrassHopper, and Ooma are among the top choices to consider for making a wise investment and catering to the communication needs of your new business.