When managing a business, office space, equipment and staff are only part of the equation. Customers are another important piece. With Zuper’s field service management software, all stakeholders remain up to date as soon as action or incidents happen, providing real-time visibility of all data across your business. Zuper allows internal users (managers & staff) to collaborate at all times. No more paper or email tracking involved!
All-In-One FSM App for Cleaning Services
Zuper’s all-in-one FSM app for cleaning services allows one to manage an entire business from one central location. Access critical information such as customer contacts and past invoices on a phone or tablet. Stay up-to-date with every aspect of the business, regardless of location.
A clean home is a happy home, but what about a clean business? Residential and commercial cleaning services businesses are always looking for better ways to make their customers happy and increase profits. Zuper can help by empowering cleaning service owners with the right data insights so they can make smarter business decisions.
Calendar and Dispatching Solutions
The calendar feature allows scheduling appointments with clients in real-time from anywhere in the world at any time of day or night. Use this feature to schedule staff members for specific jobs or tasks once a client has scheduled an appointment through the app. The scheduler automatically sends notifications when appointments are created or modified, keeping everyone up to date.
All Stakeholders Remain Up to Date
The FSM platform’s intuitive dashboard gives all stakeholders immediate access to real-time data on service performance, costs, revenue potential, and more. Zuper makes it easy for employees in the field to give customers feedback on their experience at any time during service delivery; this helps ensure that customers are happy with the overall experience – helping increase customer loyalty.
Automate Estimates and Invoices
Zuper helps automate estimates for work orders by tracking past performance and providing recommendations based on historical data. Set up canned responses for certain fields when responding to inquiries from customers or suppliers — no more hunting through spreadsheets! This saves time while making sure all parts are accounted for in the billing process.
Data Insights
Zuper AI provides cleaning services businesses with data insights that help them make better decisions. The user interface is simple and easy to use, allowing you to quickly see the most important metrics for your business. It also allows you to drill down into specific metrics if you want more information.
Customer Feedback
The most common way to track the performance of a cleaning service is through customer feedback. Reviews help identify areas to improve, but there are many other factors that affect customer experience. For example, if using an old vacuum cleaner that needs replacing, the reviews won’t be negative from customers. But they will be unhappy with the overall service.
Zuper Field Service Management Software Solutions
Zuper for field service businesses is a smart, all-in-one solution to drastically reduce costs associated with employing field staff and can also help a business put cash in the bank. The app is easy to learn and fast to implement. With a joint team of developers, Zuper is committed to ongoing product innovation creating new ways for interaction with your data, savings, and creating insights from the resulting data. Check out their cleaning services software for more info and/or test it out free for 14-days too.