Cox isn’t the biggest cable operator in the US, but its services are very reliable and satisfactory where they’re available.
Cox Communications is primarily an internet and TV service provider that’s now also offering its self-monitored smart home system. It stands out for its transparent standard prices that won’t spike after the promotional period, unlike other similar cable providers.
In this review, we share our take on Cox Internet, TV, and home security services. We also include some of the major pros and cons of each service to help you decide if it’s right for you. Let’s start with Cox Internet.
Cox Internet: Fiber-Powered Connection with Long-Term Value
Cox Internet is powered by a fiber-rich network that meets DOCSIS 3.1 specifications in 100% of Cox’s footprint. In some areas, Cox Internet is provided via an all-fiber connection at the same cost. Here’s more information on the current Cox Internet offers.
1. Go Fast
Priced at $49.99 per month, this plan offers a download speed of 100 Mbps, making it a solid choice for households with moderate internet usage. Included with this plan is the Panoramic WiFi Gateway for wall-to-wall wireless coverage.
2. Go Faster
For $69.99 per month, you can enjoy a 250 Mbps download speed with the Go Faster plan. Similar to other plans, there’s no annual contract, and you can expect a seamless and reliable internet experience, thanks to the DOCSIS 3.1 network.
3. Go Even Faster
At a standard price of $89.99 per month, the Go Even Faster plan boasts an impressive 500 Mbps download speed. Users have the flexibility to adapt their plans according to their needs as there’s no term contract.
4. Go Super Fast
The Go Super Fast plan provides an unparalleled max download speed of 1000 Mbps. This plan ensures that even demanding tasks like 4K streaming and downloading don’t take a toll on the online experience. The standard price is $119.99 a month, but a current promotion brings it down to $109.99 a month for 24 months. There’s no annual contract with this plan.
5. Go Beyond Fast
As the top tier, the Go Beyond Fast plan offers an impressive 2 Gbps download speed for $149.99 per month. This plan is only available in some areas. Be sure to check with Cox customer service for availability and other information.
Is Cox Internet Right for You?
Pros
- Unlike many competitors that offer promotional rates that later escalate, Cox’s everyday low prices ensure you won’t encounter unwelcome surprises in your bill.
- Cox offers a variety of internet plans that feature different max speeds.
- Current Cox internet offers don’t require term contracts.
- All of Cox’s internet plans include Panoramic WiFi at no extra cost for 24 months. The 100 Mbps plan includes the service indefinitely.
- Cox’s use of DOCSIS 3.1 technology across its network allows for gigabit speeds and efficient data transmission, ensuring reliable performance even during peak usage hours.
- Cox offers all-fiber internet in some areas at the same prices. It is currently working on bringing 100% fiber connections to more areas.
Cons
- Cox Internet has limited availability compared to other ISPs. Call Cox customer service to see if it’s offered where you live.
- Although Cox’s standard rates are transparent, some promotions may still apply during specific periods. The prices increase to the then-standard rates after the promotional period.
Contour TV: Entertainment Options for Everyone
Cox’s Contour TV plans provide a diverse range of entertainment options, ensuring that there’s something for everyone. Here are the prices and details of the TV plans Cox currently offers.
1. Cox Contour TV Starter
Starting at $56.00 per month, this plan includes over 75 top networks like CW, FOX, and CBS. A Contour TV box and a Voice Remote are included. You also get Cox Started DVR service for 12 months, which allows you to record one show at a time and stores up to 50 hours of HD programming.
2. Cox Contour TV Preferred
This plan expands the channel lineup to include 140+ popular channels, including HGTV, ESPN, and Food Network. Priced at $99.00 a month, this plan also includes a Contour TV box, a Voice Remote, and Cox Started DVR service for 12 months.
3. Cox Contour TV Ultimate
The Ultimate plan takes entertainment to new heights with 250+ channels for $139.00 per month. Premium networks such as Max, Cinemax, STARZ, SHOWTIME, and MGM+ are included as well as other perks that come with lower tiers.
Is Cox Contour TV Right for You?
Pros
- Similar to Cox’s internet services, Contour TV has transparent prices that don’t involve sudden price hikes or hidden fees.
- The Contour TV app extends your entertainment beyond the TV screen, allowing you to stream TV anywhere.
- All Contour TV plans included the Starter DVR service at no additional cost for 12 months.
- Contour TV has add-ons such as channel packs and premium channels that allow you to customize your plan to your preferences.
- Contour TV does not require bundling with Cox Internet.
Cons
- As with other Cox services, Contour TV’s availability is limited to specific states and regions.
- While a Contour TV box is included with certain plans, additional TV boxes cost $8.50 a month each.
Cox Homelife: Easy Home Automation
Cox Homelife extends Cox’s offerings to home security and automation. It’s designed with ease and convenience in mind and is best for people who want smart security but are not particularly tech-savvy. It’s available as an add-on to Cox internet plans at $15 per month for 12 months with a 1-year term agreement.
Here are some of the notable specs and features of Cox Homelife:
Easy Control
Everything is managed through the Panoramic WiFi app, which controls the Gateway and home network. You can view footage from your video doorbell and smart cameras and manage settings from the same app.
Compatible Devices
Homelife works not only with Cox’s own devices but also with leading smart home products from brands like August, ecobee, Phillips Hue, and more.
Advanced Security
Panoramic WiFi includes the Advanced Security system that protects your smart home devices against cyber threats.
TV Integration
Homelife seamlessly integrates with Cox’s Contour TV, allowing you to monitor and control your smart home devices from your TV using the Contour Voice Remote. Just say the word and show live footage from any of your smart cameras.
Is Cox Homelife Right for You?
Pros
- Cox Homelife provides an all-in-one smart home solution that combines security, automation, and convenience.
- Cox Homelife is compatible with a wide range of smart home devices from reputable brands.
- Cox Homelife is easy to use.
- Installation is made simpler with EasyConnect, a DIY installation option that doesn’t cost a penny extra.
- Continuous Video Recording is included for up to 4 cameras at no additional cost.
Cons
- Cox Internet and Panoramic WiFi service are required for Cox Homelife. It only comes as a bundle with these two services.
- Bundles that include Cox Homelife require a 1-year term agreement, but you can cancel Homelife smart home service at any time with no penalty.
Conclusion
Cox has reliable internet, TV, and home security options at reasonable prices for every home. However, Cox is only available in limited urban areas and Cox Internet is required for other services.